With the Government's recommendations for social distancing and isolation, support from Age UK North, South & West Dorset (NSWD) for older vulnerable people in our communities has never been more needed. CEO, Dave Thorp, said: "Over the past week we have seen calls for help into the office increase by nearly 400 per cent. At a time when other organisations are sadly having to reduce staff hours, we at Age UK NSWD are drawing on every available team member to respond to the huge increase in need.
"The charities Trustees and I believe we can provide exactly the kind of advice and support people need now. So, we will continue to answer the hundreds of calls and emails we are receiving daily.
"However, all our usual sources of income have stopped. We are therefore reaching out to seek financial support from individuals and organisations to continue delivering this highly important service."
To reduce the impact of the outbreak, Age UK NSWD is determined to be there for older people who need help – especially those who have no one else to turn to.
CEO, Dave Thorp, continued: "By donating funds to Age UK NSWD you will help us reach and support more of the older people who are suffering in isolation at this worrying time. "We are a charity that receives no Government funding for the important life-line that we provide to older people."
The Charity is now fully focused on working in partnership with Dorset County Council and other organisations to provide a community response to COVID 19 across the area.
Age UK NSWD is operating a call handling, assessment and deployment service to answer calls from older people who are self-isolating and need help. Those calls for help will then be matched with the right agency or voluntary group to respond.
Volunteers are being signposted through Volunteer Centre Dorset. To ensure that any volunteer deployed is DBS checked to ensure safeguarding polices are adhered to.
Dave Thorp continued: "If you are, or know an older person who needs our help, please call us and talk to our staff and volunteers.
"We are open for calls from 09:00hrs to 17:00hrs Monday to Friday on 01305 269444. We can also be contacted via email on email@example.com."
Donations please to: Age UK North, South & West Dorset Rowan Cottage 4 Prince of Wales Road Dorchester Dorset DT1 1PW Tel 01305 269444 Contact email Lcragg@ageuknswd.org.uk